Q. How do purchase my order on the site?
To order your purchase :-
- Click “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
- You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
- You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
- From here, you need to select your shipping methods and click “next” button.
- Next you'll need to choose your payment method then click “next” button.
- After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
- Click “Confirm Order” to complete the order.
Q. What are the payment methods available?
www.want2eat.com.my offers various kind of Payment Methods as shown below :-
1. Credit Card
Via SenangPay (Visa or Mastercard / Internet Banking)
2. Invoice / Cheque / Offline Bank Transfer
Bank : Public Bank
Bank Account : 3195-4454-29
Account Name : Want To Eat Restaurant
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : want2eatks@gmail.com
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
- Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
- Click on “Lost Password?” and fill your email that used to register the account in the box.
- Click Submit.
- A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at want2eatks@gmail.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia (RM).
Q. How long does the delivery usually takes?
Delivery usually will takes about 3 to 5 working days.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to want2eatks@gmail.com for us to clear your doubts.
问：如何在网站上购买我的订单？
订购： -
1. 点击您要购买的产品上的“添加到购物车”按钮。
2. 点击“继续购物”继续将其他产品添加到购物车或点击“结帐”以继续为产品付款。
3. 您将进入登录页面，您需要使用您的用户名和密码登录您的帐户。如果您尚未创建帐户，则需要在继续付款之前注册帐户。
4. 您需要在“送货地址”页面上确认您的送货地址，然后单击“下一步”按钮。
5. 在这里，您需要选择运输方式并单击“下一步”按钮。
6. 接下来，您需要选择付款方式，然后点击“下一步”按钮。
7. 在此之前的步骤完成后，您需要重新确认您的结算明细并同意条款和条件。
8. 点击“确认订单”完成订单。
问：有哪些付款方式？
www.want2eat.com.my提供各种付款方式，如下所示： -
1.信用卡
通过SenangPay（Visa或万事达卡/网上银行）
2.发票/支票/离线银行转帐
银行：大众银行
银行账户：3195-4454-29
帐户名称：Want To Eat Restaurant
付款后，请将付款详情发送给我们：
银行名 ：
银行日期：
银行时间：
银行参考编号：
您支付的总额：
您的订单号：
您可以扫描并通过电子邮件将上述信息发送至电子邮件地址：want2eatks@gmail.com
注意：在我们确认之前，您购买的产品将不会交付。
问：如何更改我的帐户个人信息和送货地址？
登录您的帐户→点击“帐户维护”→在此处编辑您的帐户信息和送货地址。
问：我的帐户忘记了密码。我该怎么做才能找回它？
点击“忘记密码？”并填写用于在框中注册帐户的电子邮件。
单击“提交”
一个验证令牌将被发送给您。收到令牌后，您就可以为自己的帐户选择新密码。
问：我可以取消现有的订单吗？
是的，仅当订单仍处于待处理状态时。
- 请发送电子邮件至我们的客户服务电子邮箱：want2eatks@gmail.com，邮件标题为“要求取消订单”，以告知我们有关取消订单的信息。
- 发货或发货的订单将不会被取消。
问：产品的交易货币是什么？
所有产品交易货币将以马币（RM）完成。
问：交货通常需要多长时间？
交货通常需要3到5个工作日。
问：我还有疑惑！
很抱歉，我们无法在F.A.Q页面中清除您的疑虑。请发送电子邮件至want2eatks@gmail.com，以便我们清除您的疑虑。